DeskPRO app for iPhone and iPad

4.2 ( 5002 ratings )

Business Productivity
Developer: Deskpro Ltd

Free

Current version: 1.0.3, last update: 8 years ago
First release : 16 Sep 2013
App size: 3.09 Mb

DeskPRO is a cloud based or self-installed customer service software. Thousands of companies use DeskPRO to keep their customers happy.

DeskPRO for iPhone Features:

* Access your ticket filters to get lists of tickets
* View individual tickets, see the ticket messages, ticket properties and ticket notes
* Reply to tickets
* Add agent notes to tickets (not seen by users)
* Change ticket properties (Department, Status, Agent, Category, Priority, Workflow and Custom Fields)
* Ticket notifications shows you real time ticket updates
* View inline images and download ticket attachments