DeskPRO app for iPhone and iPad
4.2 (
5002 ratings )
Business
Productivity
Developer: Deskpro Ltd
Free
Current version: 1.0.3, last update: 8 years agoFirst release : 16 Sep 2013
App size: 3.09 Mb
DeskPRO is a cloud based or self-installed customer service software. Thousands of companies use DeskPRO to keep their customers happy.
DeskPRO for iPhone Features:
* Access your ticket filters to get lists of tickets
* View individual tickets, see the ticket messages, ticket properties and ticket notes
* Reply to tickets
* Add agent notes to tickets (not seen by users)
* Change ticket properties (Department, Status, Agent, Category, Priority, Workflow and Custom Fields)
* Ticket notifications shows you real time ticket updates
* View inline images and download ticket attachments
![DeskPRO screenshot 1](http://a1.mzstatic.com/us/r30/Purple/v4/00/37/65/003765c1-7f71-1828-edf1-8cc05e9a6564/screen320x480.jpeg)
![DeskPRO screenshot 1](http://a2.mzstatic.com/us/r30/Purple4/v4/f4/aa/d4/f4aad49c-562a-a69f-cab0-369ec1a7e4cc/screen320x480.jpeg)
![DeskPRO screenshot 1](http://a3.mzstatic.com/us/r30/Purple4/v4/1c/2b/e9/1c2be9f1-5978-fcce-bbb7-8700e5bbd551/screen320x480.jpeg)
![DeskPRO screenshot 1](http://a2.mzstatic.com/us/r30/Purple6/v4/76/9e/07/769e07de-dee0-00c1-9caa-f03737b4ed32/screen320x480.jpeg)