DeskPRO is a cloud based or self-installed customer service software. Thousands of companies use DeskPRO to keep their customers happy.
DeskPRO for iPhone Features:
* Access your ticket filters to get lists of tickets
* View individual tickets, see the ticket messages, ticket properties and ticket notes
* Reply to tickets
* Add agent notes to tickets (not seen by users)
* Change ticket properties (Department, Status, Agent, Category, Priority, Workflow and Custom Fields)
* Ticket notifications shows you real time ticket updates
* View inline images and download ticket attachments